Refunds are issued on the same payment method used for the purchase. Shooting themselves in the foot by mentioning Brexit, people will simply walk away and go to UK friendly sites there are plenty of them to choose from. If you want to trade with the UK lobby the EU to make it easier for you, don’t blame Brexit. Therefore, in the case of buyers who are not “consumers” pursuant to art. Putting together some products belonging to more than one order is not allowed. Customer represents and warrants that: (I) to be a consumer in accordance with art. Tag your pic with #lapassionecc. You will receive an e-mail containing your Tracking Number once your package has been shipped. High quality Italian Road and Urban cycling wear at fair prices. All sensitive data is encrypted during transmission using SSL (Secure Sockets Layer) adopted worldwide as the safest. is not responsible for failure to deliver due to incorrect delivery address or phone number. Very poor customer service. Bottoms Bib Shorts & Shorts Tights. I guess a £5 charge for returning is not extortionate given that the price is a lot less than equivalent brands. We use only the finest materials and sell direct to you with no middleman. I look at it in terms of cost. Still though waiting for a wider range for women. They use a shipping company called DHL, which only ships from the airport. See all your orders and review your previous purchases. You will receive an email once they're checked. Our Commitment. The washing instructions are on the label sewn inside each item and on the page of each product on this website. Great product but shocking customer service. 9.1. For example, the Data Controller collects the following categories of personal data: The Controller does not process data belonging to the special categories mentioned in art. I had only one ride with them but first impression is really good and confort is not inferior to other top brand coming at higher cost. - Delivery in 1-3 working days for UE (Countries allowed: Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), - Delivery by 5 working days for Asia and other Countries extra UE (Countries allowed: Bahrain, Bermuda, Gibraltar, Holy See (Vatican City State), Hong Kong, Japan, Monaco, Norway, Qatar, San Marino, South Korea, Switzerland, Taiwan, Thailand, United Arab Emirates). © 2021 La Passione Srl - VAT Number IT03688480981 - REA BS-554570. 3.5. We are however happy to consider any requests of this kind devoted to commercial transactions, depending on the geographical area and the type of store. 125,368 likes. About La Passione Cycling Couture. 13.2. Customer will pay the price of products purchased and keep a copy of the purchase order confirmation sent to the email address provided by the Customer during the registration to the Site. When my son received the gift and then tried to exchange it, La Passione refused the exchange because they said it was out of time. We won't be able to refund you if we don't get the whole pack back. Any change and/or addition will be effective from the date on which it will be posted on the Site, and it will be applied to sales made from that date. High quality cycling apparel at fair prices. Shop now! That said, for my 40-50 milers, the la passione's are fine. The categories of recipients to whom La Passione may disclose your data include, but are not limited to, subjects operating in the following industries: The subject to whom La Passione will disclose your personal data will process such data as autonomous data controllers according to their own privacy policies. However I do think it reasonable for them to want an unsuitable item to be returned unused and in a re-sellable condition. Returned items must absolutely have all the tags on. The payments accepted are Paypal, Google Pay, Apple Pay, Shop Pay or Credit Card (Maestro, Visa, Mastercard, American Express). The purchase of products implies full and unreserved acceptance of the present general conditions of sale which shall remain valid and effective until they are modified and/or supplemented by La Passione S.r.l. Quality looked just as good but sizing was off. Also the crotch zip was too short so comfort breaks likely to be an issue. All products available are described in detail on the related website page. The return label lasts 5 days from issuing date. 1-2 and 5. 11.2. Wash it in a washing machine at the temperature recommended on the inner label on the normal cycle, avoiding a hot wash that could damage the fabric.

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